Cookies policy

In this document, WELLNESS TELECOM, (hereinafter WELLNESS TECHGROUP) details its policy on the collection and handling of cookies, in compliance with the provisions of article 22.2 of Law 34/2002 of July 11, or “Society Services of Information and Electronic Commerce Law” (LSSICE).

Cookies are stored in the users’ terminal equipment (computer or mobile device) and collect information when visiting the website in order to improve the page’s usability, to understand and adapt to the browsing habits and needs of its users, and to obtain information for statistical purposes. In the case that a visitor to the page is already a WELLNESS TECHGROUP customer, the information collected with cookies will also be used to identify them when accessing the service management tools that WELLNESS TECHGROUP offers.

This Cookies Policy will be applicable to all users who voluntarily visit the WELLNESS TECHGROUP website, fill out forms that collect data, use the chat feature, access service management tools, or use any other service on the website that involves the transfer of data to WELLNESS TECHGROUP, or the access of data by WELLNESS TECHGROUP, for the provision of its services.

WELLNESS TECHGROUP informs visitors to its webpages of the existence of cookies and makes this Cookies Policy available to them in order to inform them about their use and purpose.

WELLNESS TECHGROUP uses the following types of cookies:

ESSENTIAL COOKIES: Used for the provision of services requested by the user. If these cookies are deactivated, you will not be able to correctly access our contents and services or enter your personal account.
ANALYTIC COOKIES: Used to perform statistical monitoring of visitors to our website.

CookieInformationPurposeStage period
Google Anaylitics utma:Third partyThis cookie generates a unique user ID that is used to count user visits to a website. It has a duration of two years. It saves the IP.2 years
personalization_idThird partyTwitter plugin that collects information from the users that have used this service.2 years
pll_languageProprietaryBelongs to the Polylang Wordpress plugin and its function is to save the language in which the website will be displayed for the user.12 months

The time that cookies are stored will depend on the type of cookie and will always be at least the minimum time necessary to fulfill its purpose.

In any case, users can configure their browser to disable or block the reception of all or some cookies.

Not wishing to receive these cookies will not impede you from accessing the information on WELLNESS TECHGROUP websites, although some services may be limited. If you wish to revoke consent that was previously given for the reception of cookies, you should eliminate cookies stored on your device, following the instructions for your internet browser.

More information about cookies

What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any webpage. Cookies allow a website to remember you when you return to a previously visited page. Many people do not know that cookies have been used for 20 years, when the first browsers for the World Wide Web were created.

What a cookie ISN’T?

A cookie is not a virus, trojan, worm, spam or spyware, and does not open pop-up windows.

What information does a cookie store?

Cookies will not usually store sensitive information about you, such as credit card or bank details, photographs, your ID or personal information, etc. The data cookies store is usually of a technical nature, personal preferences, personalization of content, etc. The web server does not associate data with you as a person, but with your web browser. In fact, if you usually navigate with Internet Explorer and then visit the same websites with Firefox or Chrome, you will notice that the website does not recognize you as being the same person, because cookies are associated with the browser.

What are the different types of cookies?

  • Technical Cookies: These are the most basic cookies and they allow, among other things, the page to know when a human or automated application is browsing, when an anonymous or registered user is browsing, and basic tasks for the functioning of any dynamic web.
  • Analytic Cookies: These cookies collect information about the type of browsing you are doing, the sections you use most, products viewed, time of use, language, etc.
  • Advertising Cookies: They show advertising based on your browsing, country of origin, language, etc

What are first-party and third-party cookies?

First-party cookies are those generated by the page you are visiting, while third-party cookies are generated by external service providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

To understand the many uses of cookies and the impact of disabling them, here are a few examples:

  • You will not be able to share content from the website on Facebook, Twitter or any other social network.
  • The website will not be able to adapt content to your personal preferences, such as in online stores.
  • You will not be able to access your personal areas of the website, such as My Account, My Profile, or My Orders.
  • For online stores, it will be impossible to make online purchases, which will need to be made by telephone or in a physical store.
  • It will not be possible to customize your geographical preferences such as time zone, currency or language.
  • The website will not be able to conduct analytics on web visitors or traffic, which are important for a page to be competitive.
  • You will not be able to write on a blog, upload photos, post comments, or rate content. The website will not be able to differentiate you from an automated application that may publish spam.
  • It will not be possible to display segmented advertising, thereby reducing the advertising revenue of the website.
  • All social networks use cookies, so deactivating them will effectively prevent you from using social networks.

Can cookies be eliminated?

Yes, cookies can not only be deleted but also blocked, whether generally or for a specific domain.

To delete cookies from a certain website you must go to your browser settings and search for cookies associated with the given domain. You will then be able to delete them.

Cookie settings for popular browsers

Below are the steps for accessing cookies in Chrome. Note: these steps may vary depending on the specific browser version.

  1. Go to Settings or Preferences using the File menu or by clicking on the personalization icon in the top right corner.
  2. Click on the section for advanced
  3. Go to Privacy and then to Content Settings.
  4. Select all cookies and site data.
  5. A list of all cookies ordered by domain will appear. You can enter the full or partial name of a specific domain in the search cookies field.
  6. Then, select the rows of cookies you would like to eliminate and select X to delete.
  • To access cookie settings in Internet Explorer, follow these steps (these may vary depending on the browser version):
      1. Go to Tools and Internet Options
      2. Click on Privacy.
      3. Move the slider to adjust the desired level of privacy.
  • To access cookie settings in Firefox, follow these steps (these may vary depending on the browser version):
      1. Go to Optionsor Preferences depending on your browser version.
      2. Click on Privacy.
      3. In Historychoose Use custom settings for history.
      4. You will see the option to accept cookies, which you can activate or deactivate according to your preferences.
  • To access cookie settings in Safari for OSX, follow these steps (these may vary depending on the browser version):
      1. Go to Preferences and then Privacy.
      2. You will see an option to Block cookies and you can select the restrictions you want to apply.
  • To access cookie settings in Safari for iOS, follow these steps (these may vary depending on the browser version):
      1. Go to Settings and then Safari.
      2. Go to Privacy and Security, where you will see the option to Block cookies and you can select the restrictions you want to apply.
  • To access cookie settings on an Android device, follow these steps (these may vary depending on the browser version):
      1. Open your device’s browser and select Menu and then Settings.
      2. Go to Security and Privacy, where you will see the option to accept cookies by selecting or unselecting the box.
  • To access cookie settings on a Windows device, follow these steps (these may vary depending on the browser version):
      1. Open Internet Explorer, then More, and finally Settings.
      2. You can now activate or deactivate the box to Allow cookies.

You can also configure cookies by referring to the following links: